Customer Charter
The Pure Loyalty Scheme is about rewarding Pure Leisure’s most loyal and valued customers, ensuring that you get the most from your time spent with us in our venues. That’s why we like keeping you up to date with our latest offers and events, many of which are only available to Pure Card holders or exclusively to you as an individual. However, your privacy is paramount, so we have created the Pure Loyalty Scheme Customer Charter to show you exactly how we use your personal details.
- We can reassure you that your details are safe with us and will never be released to any companies outside Pure Leisure Ltd
- We may use your details to send you a Pure Loyalty Statement of Account.
- We may also use your details to send you Birthday or Christmas wishes or even to invite you to our New Years Eve Celebrations or other VIP events.
- We will use your details to send you offers and information on things which you have told us are of interest you.
- Of course, if you have told us that you do not wish to receive such offers and information you will not be added to our mailing lists, it’s your choice.
- In addition, if at any time you decide you would like us to stop sending you mailings, please let us know and we will do so immediately.
- Pure Leisure Ltd and the Pure Loyalty Scheme comply strictly with the terms of The Data Protection Act 1998. For further information on our data protection policy, please see our full Terms and Conditions in any Pure Leisure Venue or on our website at www.pureloyalty.co.uk.
We hope that the Pure Loyalty Customer Charter is helpful and clear, but should you have any suggestions, questions or comments please write to us at: Pure Loyalty Scheme, 14 Scotswood Road, Newcastle Upon Tyne, NE1 4EE or e-mail: info@pureloyalty.co.uk.